PRIVACY POLICY

Last Updated on 08 August 2022

 

THIS PRIVACY POLICY (“PRIVACY POLICY”) SETS FORTH THE MANNER OF COLLECTION, USE AND DISCLOSURE OF INFORMATION GATHERED ON THE PLATFORM. BY ACCESSING OR USING THIS APPLICATION, YOU UNCONDITIONALLY ACCEPT AND AGREE WITHOUT LIMITATION OR QUALIFICATION, THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH THE TERMS AND CONDITIONS OF THIS PRIVACY POLICY, PLEASE DO NOT PROCEED FURTHER TO USE THIS APPLICATION.

 

Access to the Application (defined below) is subject to Terms of Use located on the Application (the “Terms of Use”). Capitalised terms used and not defined in this Privacy Policy, shall have the same meaning ascribed to them in the Terms of Service.

1. Introduction

NEERX TECHNOVATION PRIVATE LIMITED (the “Company”, “NEERX”, “we”, “us” or “our”) owns and operates the NEERX website (collectively “Site”), NEERX app, all related widgets, tools, applications, data, software, APIs, mobile, tablet and other smart device applications (collectively, "Application"); and Services (as defined herein below). The Site and the Application together are hereinafter collectively referred to as the "Platform"

This Privacy Policy does not apply to the websites of our business partners, corporate affiliates or to any other third parties, even if their websites are linked to the site. We recommend you review the respective privacy statements of the other parties with whom you interact.

By accessing the Platform or otherwise using the Platform, you (hereinafter referred to as “You”, “Your”, “User ”, “Guest/s” as applicable) expressly consent to Our collection, storage, use and disclosure of the Information (as defined hereunder ) in accordance with the terms of this Privacy Policy.

As we update, improve and expand the Platform, this Privacy Policy may change at Our sole discretion without notice, so please refer back to it periodically as You will be deemed to be governed by the terms of such modified Privacy Policy, as it comes into effect from time to time. By using Our Platform, you are deemed to have read, acknowledged and accepted all the provisions stated in this Privacy Policy, including any changes that we may make from time to time. 

2. Information we collect

We receive and collect following information when we operate and provide our Services, including when you install, access, or use the Application. For the provision of the Services, you are required to register your user profile by using the sign-up option available on the Application (“User Profile”).

During the registration process and while availing the Services, you shall be required to share/upload certain Personal Information.

For purposes of this Privacy Policy, “Personal Information” means information that can be used to personally identify the user including but not limited to, your name, address, telephone number, mobile number, e-mail address age, occupation, address, crop, gender, pictures, videos and/ or information related to the geographical location of your own & your land/property. You also agree to provide us information relating to your mobile address book on a regular basis. We do not allow unauthorised publishing or disclosure of non-public contact details.

Further, during your access and use of the Application, we may learn and collect additional information from and about you which may become part of the Personal Information. You allow us to access details of your email accounts, such details and information will be used to access your account when and for the limited purposes of using the Services. You agree and understand that, we also collect Personal Information when you login-in to our Application or use our Services or other information you upload, sync or import. This can include information in or about the content you provide, such as the location of a photo/ video or the date a photo/ video file was created. We also collect information about how you use our Services, such as the types of content you view or engage with or the frequency and duration of your activities.

We may collect Personal Information in the form of details and documents you post in certain spaces on the User Profile or the Application like the message(s) you send to us. We may retain your message(s) in the ordinary course of providing our Services to you. The messages (including your chats, photos, call logs, etc.) delivered are saved on our servers for future use.

You hereby consent towards the usage of your Personal Information, which is collected, stored and used by us for the purpose of providing you the Services. You also agree and understand that, the collection, use, and sharing of the Personal Information, shall be limited for the purpose of providing Services.

Non-Personal Information/Data: When you use, or access the Application, we may also collect and store additional information which may or may not personally identify you or be identifiable with other information collected. Such information includes, without limitation, your IoT device data, device specific information when you install access or use our Services, your hardware model, operating system information, browser information, internet protocol address, device identifiers, your usage and log information, information about your status in relation to our show / chat room services, browser types, domain name, device locations, service-related, diagnostic, and performance information, and other data involving your use of the Application and/or our Services, diagnostic, crash, website, and performance logs and reports. This information is collected passively using various technologies or may be provided by you through communications with us. 

To improve the responsiveness of the Platform for You, We may use "cookies", or similar electronic tools to collect information to understand the User's individual interests. These server logs may include information such as Your web request, Internet Protocol address, browser type, browser language, the date and time of Your request and one or more cookies that may uniquely identify Your browser. We use cookies primarily for user authentication.

When You send emails or other communications to Us, we may retain those communications in order to process Your inquiries, respond to Your requests and improve our services.

You understand and acknowledge that this information shall be non-personal information and could be used by the Company, for its own business purposes.

3. Access to the application 

Our Application is not aimed at Users under 18 years of age and we will not directly collect, use, provide or process in any other form any Personal Information of user under the age of 18 years deliberately. We therefore also ask you, if you are under 18 years old, to not send us your Personal Information (for example, your name, address and email address) and to not access our Application. In addition to being of the minimum required age to use our Application under applicable law, if you are not old enough to have authority to agree to our Terms in your country, your parent or guardian must agree to our Terms on your behalf.

4. Disclosure 

We do not sell, trade, or otherwise transfer to third parties Your Information. This does not include trusted third parties who assist Us in operating Our Platform, conducting Our business, or servicing You. We may also release Your information when We believe release is appropriate to comply with the law, enforce Our Platform policies, or protect Ours’ or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

We may process the Information You provide in the following manner to personalise your experience; and/or the Company shall be entitled to process the Information in accordance with this Privacy Policy and as permitted by the applicable law; and/or to improve our services and offerings; and/or to contact You and to customise Our communication with You and the marketing material we share with You; and/or your information, whether public or private shall be used to analyse and suggest any other related product/service that shall be suitable for you; and/or the email address provided by You, may be used to send You information and updates about Us; and/or To allow our professionals, business partners to present customised messages to You; and/or To publish any testimonials or reviews that You may have provided on the Platform; and/or

Legal and Regulatory Authorities: We may be required to disclose your Personal Information due to legal or regulatory requirements. You understand that we may have to transfer and process information subject to applicable laws in India and other countries globally where we have or use facilities, service providers, or partners regardless of the User’s location. You understand and confirm that laws, regulations and standards of the country in which your information is stored may be different from those of your country. In such instances, we reserve the right to disclose your Personal Information as required in order to comply with our legal obligations, including but not limited to complying with court orders, warrants, or discovery requests. We may also disclose your Personal Information to law enforcement officers or others, in the good faith belief that such disclosure is reasonably necessary to enforce this Privacy Policy; respond to claims that any Personal Information violates the rights of third-parties; or protect the rights, property, or personal safety of the Company, our users or the general public. You agree and acknowledge that we may not inform you prior to or after disclosures made according to this section.

You hereby agree and provide your consent to our use of your Personal Information and our practices, including the collection, use, processing, and sharing of your information as described in this Privacy Policy, as well as the transfer and processing of your information to the other service providers, affiliates or business partners, regardless of where you use our Services. Notwithstanding anything mentioned hereinabove, the Company shall not be responsible for the actions or omissions of the parties (including but not limited to the entities listed above) with whom the Personal Information is shared, nor shall the Company be responsible and/or liable for any additional information you may choose to provide directly to any third party.

5. Cookies

Our Application may use ’cookies’ to enhance User experience. Cookies are small encrypted files, that the Application transfers to your computer’s hard drive or on your mobile / tablet device or through any such electronic device through which you may access the Application through your web browser that enables the Application to recognize your browser and capture and remember certain information

6. Data retention 

We will retain your Personal Information for as long as your User Profile is active or till the time we are required to provide you the Services. We may retain and use your Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreement(s) or Terms. Consistent with these requirements, we will try to delete your information, upon reasonable request. Please note, however, that there might be latency in deleting information from our servers and backed-up versions. In addition, we do not delete from our servers the files that you have in common with other users.

 

7. Security 

We use reasonable security measures to protect Information from unauthorized access, maintain data accuracy and help ensure the appropriate use/disclosure of Information. We host the Platform in a secure server environment that uses firewalls and other advanced technology to prevent interference or access from outside intruders.
 

8. Links to third party sites

The Platform may include links to third party applications/websites/Platforms (“Third Party Sites”). Such Third Party Sites are governed by their respective privacy policies, which are beyond Our control. Once You leave our Platform, use of any information You provide is governed by the privacy policy of the operator of the Third Party Site You are visiting. That policy may differ from Ours. If You can't find the privacy policy of any of these Third Party Sites, You should contact the relevant Third Party Site directly for more information.
We do not provide any Personal Information or personally identifiable information to third party websites / advertisers / ad-servers without Your consent.

 

9. Advertising

We use third-party service providers to display ads on Our behalf across the internet and sometimes on this Platform. They may collect anonymous information about Your visits to Our Platform. They may also use information about Your visits to this and other websites to target advertisements for goods and services.
This anonymous Information is collected through the use of a pixel tag, which is standard technology used by most major websites in the industry. No personally identifiable information is collected or used in this process.

 

10. Your Consent 

By using the Platform and/or by providing Your Information, You consent to the collection and use of such Information in accordance with this Privacy Policy, including but not limited to Your consent for sharing Your Information as per this Privacy Policy. You specifically agree and consent to us collecting, storing, processing, transferring and sharing Information (including Personal Information) related to You with third parties, professionals or to registered business partners/users for the purposes as set out in this Privacy Policy.

 

11. Contact Us

If you have any questions or suggestions about our Privacy Policy or Terms of Use, do not hesitate to contact us 

NEERX TECHNOVATION Pvt. Ltd.

Address - B401, Amrapali Lakeview Building, Vastrapur, Ahmedabad (380015)

Phone- +91 7737339977 

Email- support@neerx.in