Last Updated on 08 August 2022
NEERX TECHNOVATION PRIVATE LIMITED (the “Company”, “NEERX”, “we”, “us” or “our”) owns and operates the NEERX website (collectively “Site”), NEERX app, all related widgets, tools, applications, data, software, APIs, mobile, tablet and other smart device applications (collectively, "Application"); and Services (as defined herein below). The Site and the Application together are hereinafter collectively referred to as the "Platform"
2. Information we collect
We receive and collect following information when we operate and provide our Services, including when you install, access, or use the Application. For the provision of the Services, you are required to register your user profile by using the sign-up option available on the Application (“User Profile”).
During the registration process and while availing the Services, you shall be required to share/upload certain Personal Information.
Further, during your access and use of the Application, we may learn and collect additional information from and about you which may become part of the Personal Information. You allow us to access details of your email accounts, such details and information will be used to access your account when and for the limited purposes of using the Services. You agree and understand that, we also collect Personal Information when you login-in to our Application or use our Services or other information you upload, sync or import. This can include information in or about the content you provide, such as the location of a photo/ video or the date a photo/ video file was created. We also collect information about how you use our Services, such as the types of content you view or engage with or the frequency and duration of your activities.
We may collect Personal Information in the form of details and documents you post in certain spaces on the User Profile or the Application like the message(s) you send to us. We may retain your message(s) in the ordinary course of providing our Services to you. The messages (including your chats, photos, call logs, etc.) delivered are saved on our servers for future use.
You hereby consent towards the usage of your Personal Information, which is collected, stored and used by us for the purpose of providing you the Services. You also agree and understand that, the collection, use, and sharing of the Personal Information, shall be limited for the purpose of providing Services.
Non-Personal Information/Data: When you use, or access the Application, we may also collect and store additional information which may or may not personally identify you or be identifiable with other information collected. Such information includes, without limitation, your IoT device data, device specific information when you install access or use our Services, your hardware model, operating system information, browser information, internet protocol address, device identifiers, your usage and log information, information about your status in relation to our show / chat room services, browser types, domain name, device locations, service-related, diagnostic, and performance information, and other data involving your use of the Application and/or our Services, diagnostic, crash, website, and performance logs and reports. This information is collected passively using various technologies or may be provided by you through communications with us.
When You send emails or other communications to Us, we may retain those communications in order to process Your inquiries, respond to Your requests and improve our services.
You understand and acknowledge that this information shall be non-personal information and could be used by the Company, for its own business purposes.
3. Access to the application
Our Application is not aimed at Users under 18 years of age and we will not directly collect, use, provide or process in any other form any Personal Information of user under the age of 18 years deliberately. We therefore also ask you, if you are under 18 years old, to not send us your Personal Information (for example, your name, address and email address) and to not access our Application. In addition to being of the minimum required age to use our Application under applicable law, if you are not old enough to have authority to agree to our Terms in your country, your parent or guardian must agree to our Terms on your behalf.
We do not sell, trade, or otherwise transfer to third parties Your Information. This does not include trusted third parties who assist Us in operating Our Platform, conducting Our business, or servicing You. We may also release Your information when We believe release is appropriate to comply with the law, enforce Our Platform policies, or protect Ours’ or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Our Application may use ’cookies’ to enhance User experience. Cookies are small encrypted files, that the Application transfers to your computer’s hard drive or on your mobile / tablet device or through any such electronic device through which you may access the Application through your web browser that enables the Application to recognize your browser and capture and remember certain information
6. Data retention
We will retain your Personal Information for as long as your User Profile is active or till the time we are required to provide you the Services. We may retain and use your Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreement(s) or Terms. Consistent with these requirements, we will try to delete your information, upon reasonable request. Please note, however, that there might be latency in deleting information from our servers and backed-up versions. In addition, we do not delete from our servers the files that you have in common with other users.
We use reasonable security measures to protect Information from unauthorized access, maintain data accuracy and help ensure the appropriate use/disclosure of Information. We host the Platform in a secure server environment that uses firewalls and other advanced technology to prevent interference or access from outside intruders.
8. Links to third party sites
We do not provide any Personal Information or personally identifiable information to third party websites / advertisers / ad-servers without Your consent.
We use third-party service providers to display ads on Our behalf across the internet and sometimes on this Platform. They may collect anonymous information about Your visits to Our Platform. They may also use information about Your visits to this and other websites to target advertisements for goods and services.
This anonymous Information is collected through the use of a pixel tag, which is standard technology used by most major websites in the industry. No personally identifiable information is collected or used in this process.
10. Your Consent
11. Contact Us
NEERX TECHNOVATION Pvt. Ltd.
Address - B401, Amrapali Lakeview Building, Vastrapur, Ahmedabad (380015)
Phone- +91 7737339977